These Terms of Use, along with any other specific terms and conditions that may be established, apply to the website https://martugal.com/, hereinafter the website, as well as the terms and conditions for purchasing products through it. In accordance with the Information Society Services Act (LSSI), users are informed that Martugal.com is a website.
Access to the Martugal.com website and use of the services offered on this website implies acceptance of the following terms and conditions of use:
INTELLECTUAL PROPERTY
The design, source code, and content of the Martugal.com website are protected by Spanish legislation regarding intellectual and industrial property rights. Any reproduction, distribution, or public communication, in whole or in part, without express authorization is prohibited.
PRIVACY AND DATA PROTECTION POLICY (LOPD)
Martugal.com informs website users that it may create an automated file containing any personal data made available to it, either as a result of using the services offered on Martugal.com, by sending a contact email to martugalservice@gmail.com, or by using the contact or registration forms on the website. In any case, the storage, protection, and use of such data by Martugal.com will be in strict compliance with the provisions of data protection legislation.
In compliance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, users may exercise, at any time, their rights of access, rectification, objection, and deletion of their data, which has been collected and archived. The exercise of these rights must be done by written communication to the contact email address (martugalservice@gmail.com), indicating in all cases, "PERSONAL DATA" and the aforementioned right you wish to exercise, attaching a copy of your National Identity Document.
AVAILABILITY AND UPDATES
Martugal.com reserves the right to interrupt access to the website at any time and without prior notice, as well as to modify or eliminate the configuration of the website, the content displayed thereon, or the provision of any or all of the services provided through it, whether for technical, security, maintenance, or any other reasons. Such interruption, editing, or elimination may be temporary or permanent, without any liability arising for Martugal.com.
USE OF THE WEBSITE, ITS CONTENT, AND SERVICES
Access to and use of the content and services offered on Martugal.com is at the User's own risk.
Martugal.com is not responsible for any damages or losses that the User may suffer, nor for any technical problems or failures in the User's computer equipment, resulting from:
Misuse of the content or services of Martugal.com by the User.
Errors, defects, or omissions in the information provided when it comes from sources other than Martugal.com.
Unlawful interference beyond the control of Martugal.com by third parties.
TRADEMARKS
Martugal.com may indirectly mention some terms and logos, which are trademarks registered by their respective owners, for informational purposes only. We are not responsible for any improper use by third parties of these trademarks.
LINKS
Martugal.com is not responsible for any other data, websites, or files that may be accessed through links available within the website's content, since these linked pages or files are the responsibility of their respective owners. Martugal.com neither approves nor endorses the products, services, content, information, data, files, or any other type of material found on such websites or files, and does not control nor, in accordance with the provisions of the LSSICE (Spanish Law on Trademarks and Internet Services), is responsible for the quality, legality, reliability, and usefulness of the information, content, data, and services found on linked sites that are not owned by Martugal.com. In the event that a competent body declares the data to be unlawful, orders its removal, or makes access to it impossible, or if the existence of a violation has been declared, the links indicated will be immediately removed upon express notification.
TERMS OF SALE
The general conditions cited here apply to all transactions made on Martugal.com.
Access to and use of Martugal.com are governed by these terms of use and sale.
Access to this website, its use, and the purchase of items on Martugal.com presuppose the reading, understanding, and acceptance of these general conditions.
If you wish to learn more legal details, please consult the Privacy Policy section. You can also visit the Frequently Asked Questions area, where you will find additional information about orders, shipping, refunds, and returns of products purchased on Martugal.com, as well as other information of interest.
Martugal.com may modify or update all or part of these general conditions, taking into account any changes in current legislation and regulations. Each new version of the General Conditions will be effective from the date of its publication on Martugal.com.
Please review these general conditions frequently. If you do not agree with any changes to the general conditions, you must immediately stop using this website.
To use any of the services or certain sections of this website, you will need to register.
We may change the information required for your registration from time to time. When you register, you will be asked to provide certain personal information, which must be true, accurate, current, and complete in all respects. If any of the information you provided upon registration changes, please change it within My Account.
The customer is solely and exclusively responsible for the use of Martugal.com and its contents, and Martugal.com cannot be held responsible for any use of the website or its contents by each user that does not comply with current laws and regulations. The user is solely and exclusively responsible for the communication of information and data that is incorrect, false, or related to third parties (if they have not given their consent), as well as for any misuse thereof.
If we observe any illegal activities or violations of these terms and conditions, we reserve the right to deny you access to this website or any part of it without notice.
1. Public
Martugal.com offers its products for sale through Martugal.com only to end consumers. This website is for your personal use only. An end consumer is any natural person who purchases from Martugal.com for purposes other than business, commercial, or professional activities.
2. Orders
Martugal.com reserves the right to modify the commercial offer on its website at any time (modifications to prices, products, promotions, and other commercial and service conditions). These modifications will not affect purchases already made.
The prices displayed on this website for countries within the European Union already include applicable VAT, so you will not incur any additional charges.
The prices displayed on the website for countries outside the European Union do not include VAT. Upon receiving your package, you may be charged taxes and customs fees.
You can contact your country's customs offices for detailed information about these charges.
If you decide to reject your purchase from Martugal.com once the package arrives, you will be responsible for the original shipping costs, any taxes or customs charges applied to your order, as well as the cost of shipping the package back to our offices.
This amount will be deducted from the refund amount of your order. We are required by law to declare the exact value of the package contents and cannot alter it in any way.
To make a purchase, you must add the products you are interested in to your shopping cart and follow the steps outlined on the website.
The contract with Martugal.com is concluded when we receive your order electronically and verify the accuracy of all the information.
Before shipping your order, you are invited to read the general conditions and may change your information if it is incorrect.
After your order is sent electronically, a screen will appear informing you of the order number and that the order has been placed. We recommend that you print this screen in case you do not receive the email we automatically sent informing you of your order confirmation and the corresponding number.
Martugal.com may refrain from fulfilling orders that do not have solvency guarantees, that are incomplete, or in case the products are unavailable.
In any of these cases, you will be notified by email that the contract has not been finalized, along with the reasons why it could not be completed.
If the order form has been submitted and paid for before the problem is detected, you will be sent a credit for the amount you have already paid.
By submitting the order form, you are accepting the general conditions, the Privacy Policy, and all the contents of Martugal.com.
If you have any questions or do not agree, please do not submit the form.
Martugal.com does not sell secondhand products, damaged products, or products that are of substandard quality, according to the corresponding standards offered on the market.
The characteristics of each product are shown within their corresponding pages on Martugal.com.
The products offered on the Martugal.com website may not correspond to the actual product details, as product images may appear different depending on the monitor or web browser used.
3. Customer Service
For any clarification, to file a complaint, or if any issues arise regarding your order, you can contact us at the contact email address (martugalservicetienda@gmail.com).
4. Right of Withdrawal
At Martugal.com, we care about our customers' satisfaction. If for any reason you are not fully satisfied or if what you ordered is simply not your size, you have the right of withdrawal within 15 days of receiving your order.
To return an order, you must write to martugalservice@gmail.com within these 15 days. Your right of withdrawal is subject to the following conditions:
* You must contact martugalservice@gmail.com to obtain your return number and inform us of the items you wish to return.
* Products must be returned intact; they cannot be used or damaged.
* Products must have the identifying label attached to the item.
* Products must be returned in their original packaging.
* Products from the same order must be returned in a single shipment. We do not accept returns from the same order separately under any circumstances.
Your return must meet all of these conditions to be accepted.
If your return does not meet these conditions and is not accepted, Martugal.com will contact you to offer you the option of returning the items that were not accepted.
All costs incurred by this return, including shipping costs, customs duties, or taxes, will be your responsibility.
If you do not accept this option, anamodashop.com may retain the items and the purchase price.
Once Martugal.com verifies that all of the above conditions have been met, we will send you an email informing you that the return has been accepted.
From that date, we have 30 business days to refund your purchase price.
Shipping costs will not be refunded under any circumstances.
Items returned correctly and undamaged will be refunded to the same credit card used to purchase the order, including VAT and excluding shipping costs.
Shipping costs will only be refunded if the reason for the return is attributable to Martugal.com, such as the item not being the one you ordered or being defective.
The refund will be processed through the payment method you used: For more information on returns and the procedure, please contact martugalservice@gmail.com.
5. Security and Confidentiality
Martugal.com guarantees security and confidentiality in all communications with its customers.
All online payment transactions are carried out through a secure server, based on the SSL standard, which protects data against third-party breaches.
Martugal.com guarantees the protection and confidentiality of personal, address, payment, and any other data provided by our customers in accordance with the provisions of Organic Law 15/1999 of December 13 on the Protection of Personal Data. In compliance with the provisions of Organic Law 15/1999 of December 13, you may at any time exercise your right to access, rectify, erase, and object to your personal data by writing to MARTUGAL or by sending a written request to the contact email address (martugalservice@gmail.com).
You can obtain more information about how we process your personal data by accessing the Privacy Policy.
MARTUGAL